Normally I hate car dealerships but I have to say, Charles with Coastal Nissan has completely changed my outlook! I had the best experience and left with the perfect vehicle! Thank you all so much for an awesome experience.
Friendly courteous and on time
Whenever I have to go to Coastal Nissan for service, Mike and Geoff in the Service Dept are always nice and informative about my car. I always receive good service from them. Fast forward, I'm submitting a new review for March 25, 2021 when I took my car to get serviced. Well, Chris who is always nice when he sees me, and always help me when I bring my car to be serviced. On this day, I bought my car to get air put in my tire, and Chris noticed I needed to replace the tires. Being there is a sale ...
We recently purchased a used 2009 Chevrolet Traverse from Coastal Chevrolet on Pawleys Island. The dealership was fair, honest and friendly and a pleasure to work with. Our sales representative, Kimberly Brown, provided thorough information about the history of many used cars in the lot and was able to answer or find the answer to all the questions we asked (and we ask lots of questions!) We found her to be responsible, kind and personal, more of a friend than a sales person. Kimberly's kindness combined with an outstanding work ethic make Kimberly an excellent sales representative, and we highly ...
Very professional place. Mike explained everything to us very clearly and helped us find the perfect car.
I went in to get my check engine light checked on my Chevrolet Volt and was made aware that I had an open recall along with a code for a defective battery module within the battery pack. George was nice enough to put me into a loaner for the time I was out of my vehicle while it was getting repaired. The next morning, I was notified that my vehicle was ready, John the technician that specializes in hybrid technology stayed late the night before until 8pm and came early the next morning to complete the job. Tyler and Candace ...
My experience with Braxton and Brandon was simply amazing!! If you are looking to purchase a car with ease go see them! You want regret it! I am in love with my Traverse
If you are looking to purchase a new vehicle, go see Kimberly! Everyone is friendly and helpful 🙂
Mike Roberts is a great salesman, worked very hard for us and was very professional while still making us feel at home during our visit. We didn't feel any pressure to buy like most dealerships and weren't being haggled into a deal. Highly recommend Mike if you stop by. We were introduced to all of the staff/management. Every one was very nice even with a minor hiccup along the way. I would buy from them again. Love my 2018 nissan titan pro 4x.
WHAT A FRIENDLY AND HELPFUL GM, I CALLED FROM MY DEALERSHIP IN NJ TO ASK A TAX RELATED QUESTION SPECIFICALLY FOR SOUTH CAROLINA. BEN ANSWERED THE CALL AND EVEN THOUGH I WAS ANOTHER CADILLAC DEALER TECHNICALLY SELLING A CAR IN HIS TERRITORY, HE STILL HELPED ME WITH MY QUESTION AND MADE SURE THE TRANSACTION WOULD GO SMOOTHLY. I WILL RECCOMEND THIS CUSTOMER TO USE THEIR DEALER FOR SERVICE BECAUSE OF THE CULTURE I FELT IS AT THE DEALERSHIP DUE TO A 5 MINUTE CALL WITH BEN. THANK YOU AGAIN
Excellent work and friendly staff. These folks are great!!
They mean what they say and go A long way to satisfy their customers and that means a lot if You’re not happy they’re not happy great place
A couple of years ago my son was involved in an accident (not his fault) and Brandon helped us replace that car. We did it in three days all by text. It was the best car buying experience I had ever had, until this one! Again, my son had car problems - a 2006 Honda Accord kept needing repairs. He is in college full-time and has outside school commitments of over 20 hours a week and so has limited time to deal with car problems. This has been an ongoing problem with this car. We got an estimate of $1000 in repairs for ...
I went in for an oil change and was advised of maintenance that should be done on my next visit. The waiting area was welcoming and every employee that passed me spoke and asked if they could assist me in any way.
Fine people. No pressure.
Let me tell you I own 2 Vehicles a 2017 Ford f350 and a 2016 Nissan Rogue I only wish I could get the same service at my Ford dealer as I do at Coastal Nissan what a pleasure going to Coastal for Service. I will definitely be back again and again. 5 star's isn't enough
They explain the service I am getting and recommend services to keep my vehicle running smooth.
Coastal Nissan is a local , family Owned business that I trust. Our sales agent Joey Wood was very patient with us as we changed our minds a few times and did everything he could to find just the right car for us.He went over and beyond explaining all of the details of our car and how the electronics worked. The manager Brooke English did everything she could to help us get the best deal . We never felt pressured at any time.
Jennifer was great and very professional
Staff were very friendly and courteous.
Came in with oil leaking from the bottom of my car. I am from Philadelphia and was passing through on a road trip so I went to the dealership. The staff was very attentive and friendly. After waiting for about 40 minutes, I was told that the person who had changed my oil a few days prior had not secured the cap. They waived the $99 fee for assessing the car and only charged $40 to top off the oil, secure the cap, and clean the area. Great customer and car service!
Customer service is what brought me to Coastal Nissan. They go over and beyond to help you. My mother had a Nissan and after I saw the service she received, I was sold.
Great service and excellent customer satisfaction! I’m very pleased with this company and their kind and helpful employees.
I had my car serviced. The service dept always does an excellent job. They are so accommodating. Wouldn't go anywhere else.Thank you
I called this dealership after a bad experience at another local Nissan dealership . They had what I was looking for. Charles our salesman went above and beyond immediately sending me very detailed pictures of the car. The attention and professionalism we received from Charles, Brooke and Brandon was outstanding. Very pleased with my new vehicle
Great service department with wellworth information on vehicle service
My friend was referred to this dealership after her husband passed away and was ready to sell his prized corvette. They looked at the car, made her an acceptable offer and they cut her a check...same day. Thank you Bobbie...it was an emotional transaction and we appreciated your kindness.
Oil change, tire rotation and new windshield wipers.... I waited in show room and completed some paperwork 😎 Well done
Great friendly service with a smile
Great service, everybody makes you feel like a part of the family! Jeff S. was wonderful and helpful- answered all of our questions and I am so happy with my Nissan Rogue! Thank you Jeff!
It was a great buying experience. Chuck, our salesperson was terrific, no pressure and did everything possible to help me get a car I loved. He went way above and beyond finding me the best deal. I will definitely be back.
Nothing major just had a tire replaced but i was greeted warmly and professionally
I used their service department for my 2011 Altima since moving here in 2012. It was a great car and their service department is exceptional. Decided to talk to them about a new Rogue in June. Made an appointment with Joey to test drive one they were advertising online. He was so helpful and knowledgeable and made the buying process simple and painless. I fell in love with it immediately and took it home that day. I wouldn't go anywhere else for my car and service needs.
Very clean establishment, courteous staff and super fast service department.
The call was taken at the appointed time and I received a call back at home when the car was finished excellent Service as always
Met with Chuck to discuss a vehicle that would be a "fit" for the family and the budget. Spent several hours there going over what would/wouldn't work for us. In the end, we purchased directly off the showroom floor and the Altima fits our needs to a " T " Thanks again Chuck for another Nissan for our family.... Gratefully yours, Barry S. Jenkins
Had an 8:15 appointment - dropped the car off at 8:05. Chris went over the work order and I left for breakfast w/my husband. When we returned, the car was ready. They even gave me a coupon for a complimentary wash.
Exceptional service, quality of workmanship, and total commitment to honor warrantees to make things right. Super folks!
I needed a ride for a doctor appt. nearby and my car was not clear from service yet. They drove me and picked me up.
It was our first experience and it was great. We're a one car family so when it was discovered it would take a day to get the part needed, we were immediately offered a loaner. Everyone wore a mask, social distancing was practiced, and everyone was very friendly and informative.
Well you deserve it your team went above and beyond to get me my truck and ill keep coming back
Just purchased a 2019 Nissan Rogue SL. Chuck McElroy was the salesman who assisted me. He was very kind and helpful during my search for a new car. I had my 2009 Rogue for 11 years and felt like it was time to get a new one. He did not pressure me at all while I was looking for my new car. He made this transition from one car to another very pleasant. Also, Ben and Brandon were very kind and helpful as well. Thanks again to all of you.
Went to town for doughnuts and came home with a car. Thank you so much for the great service to Charles Campbell and the crew!
I'm giving them a 5 star rating because all my dealings with them have been good. Two vehicles, both always serviced by them, for 5 years now.
I had a great experience recently with Bobby, Brandon and the rest of the team at Coastal Nissan. Everything was smooth and not painful like experiences I have had in the past. I will definitely use Bobby again in the future.
We bought a vehicle recently from Mike at Coastal Nissan. He was very nice and accomodating. No high pressure. I would recommend to anyone looking for a new or used vehicle to go to Coastal and ask for Mike. It was a good experience!!
We just want to express how wonderful was experience with buying a 2020 Jeep Wrangler was from salesman of the year Bobby, managers James and Josh and finance manager Brandon !!! I mean my family will be purchasing more vehicles from this dealership, highly highly recommended. Five star dealership
We purchased a Nissan Armada a few weeks ago and had the Best experience! Mike and the entire team (family) were super kind and helpful! We will definitely recommend them to all of our family and friends!
Hi GUYS,I Purchased a used truck from Coastal and the place is wonderful! From start to finish the people were very kind! i would take my Grandma there to sit while i purchase a vehicle if i have to! She would love it!!!!
Very good service
I experienced an unexpected problem with the car, and they took me right in, no questions asked. The work that needed to be done was fairly priced and completed in a timely fashion!
Good customer service good selection of vehicles
Exactly what I expected fast expert service.
It was a pleasant and smooth experience. Chuck went put of his way to make me feel comfortable during the sales process and explained each step of the way.
The service manager and his staff are truly a caring, accommodating, and a most professional team!
had free oil change and tire rotation. always curtious and professional Have never had an issue at Coastal Nissan
My family visited Pawleys Island in July 2020 and wife needed a new car. We are brand loyal to Nissan and reached out to Coastal Nissan. We met Braxton Ivey, our sales consultant, and he was very knowledgeable about the Nissan Pathfinder and answered all of our questions. We made our choice to buy an in stock Pathfinder and Braxton Ivey made it easy and enjoyable. When one wants to make a major purchase, you want it to be a pleasant experience. We’ve all heard the horror stories with the car buying experience. But Braxton made it a very great ...
Great customer service!
Everything was wonderful , no complaints at all.
Process seemed to drag on, I came in with a blank check and thought the process would have been much quicker and smoother but I got what I wanted at a great price. Granted the vehicle seems to have developed a rattle underneath that wasn't there in the initial test drive. But I'll get it figured out..
Sold my car to Coastal Nissan. Braxton and Brooke made this an extremely quick and easy process. I had received several other offers from other dealers and Coastal Nissan provided the top cash price. I would highly recommend them if you are looking to sell your car.
(Translated by Google) Good attention. From the workers (Original) Buena atención. De parte de los trabajadores
Excellent communication with Chris ( service mgr.). Car was ready before due and got me a loaner car to use. Cant ask for much more!
Our Dealer Chuck was Respectful & Courteous throughout the whole sale. He had a excellent memory of our last purchase, and who my husband & I were. I will always recommend not only Coastal Nissan, but our Dealer Chuck! 💙
After I brought to Mr. David Englishs attention a vehicle issue, he swiftly took care of it. He put James English in charge to see it though - and did he ever! They are a dealership where their word is their bond. My sales person, Joey, is a true gentleman and a great guy. He takes care of all follow ups. He will go far in life. Every one that I have met is top notch - just great people. Thank you all.
Fantastic experience. Our salesperson Joey was knowledgeable, friendly, and not at all pushy which made the experience pleasant.
Everyone was extremely helpful and friendly. A salesperson has never been as kind and caring as Chuck McElroy. Thank you, Chuck..... I am motoring happily in my new Nissan Rogue Sport. But, studying the book and trying to figure out all these buttons... Loretta Roberts.
As always efficient and great service.
good service, no pressure for extras
Fantastic buying experience. My salesman Jeff Stinson, wasn’t pushy at all, he brought a whole new approach to being a salesman. I would highly recommend him at coastal
Our 2019 Murano was just in for it’s first oil change. Joey Wood, our salesman, handled this for us. We received excellent service. This dealership knows how to take care of it’s customers!
Coastal Chevrolet Cadillac is awesome! It was the best buying experience I have ever had at a car dealership. Jeff Stinson is an excellent Sales Consultant and provided great customer service! Thank you!
Just a routine check but always receive accommodating, prompt service. Thank you!
Everyone was so courteous and anxious to satisfy our needs. It was a great buying experience. This is a place that I would definitely recommend if you need a new car or just want work done on your car. Thank you Coastal Nissan!!!
Ask for Mitch! We purchased a 2018 Nissan Sentra from Coastal Nissan and we highly recommend the dealership as well as Mitch, the salesman and Brandon in F&I. We're so pleased with our car and the entire experience at Coastal!!!
Jeff Stinson was very helpful. He was able to get me into a 2013 Chevy Cruze and a reasonable price. I thank him for all of his help.
Jeff Stinson our salesman was outstanding. The reason that I did not give 5 stars is because we were left waiting for so long between steps because no one was available for us.
The service department is what ROCKS at Coastal, Nissan. They will be the reason I will be a continuing customer.
Joey was very knowledgeable, kind, and courteous. Very professional. All managers as well as finance were extremely kind and proficient.
After doing some shopping for a pre-owned car, my wife and I went to see one of the vehicles I had found on line at Coastal Chevrolet - Cadillac - Nissan. When we arrived at the dealership, we noticed that the car we had come to see was pulled up and awaiting our arrival and subsequent test drive. Jeff Stinson greeted us and took care of getting us started. Upon our return from the test drive, Jeff thoroughly answered any questions we had about the vehicle. When we told him we would like to purchase the vehicle, he efficiently completed ...
Thanks to everyone for giving us the best experience possible, especially during the threat that this nation is under. My family felt safe and protected while we were there and the customer service we received exceeded my expectations. Be safe and God bless!
Nice new facility, great friendly people, and a professional job throughout Thanks Jeff
Coastal Nissan is a wonderful place. We get all of our service work done there. I was very last minute calling last week for the next day. They got us in and completed the work so quickly!